Nesting box with camera & feeder with camera - complete set

Yes, you must create an account to use the "Bird Lover" app. This is done by registering with your email address or phone number to receive a verification code.

Yes, both devices can be conveniently controlled via the same app so that you can keep an eye on all functions.

The camera only supports a 2.4 GHz WiFi connection. A connection to a 5 GHz WiFi network is not possible.

Yes, both the nesting box and the feeding station are made of weatherproof materials and are designed for year-round outdoor use. Please remember: Every tree is unique and wood is a natural product. Physical laws such as temperature and humidity affect the wood. However, this natural character, which makes it so attractive, also imposes certain restrictions on the service life of the products. We recommend storing the products in a protected place.

The app allows you to monitor the live streams of both devices simultaneously and receive notifications for both devices.

The batteries in both devices can last several weeks under normal use, depending on the conditions of use.

If one of the devices has a problem, please contact our customer support. Both devices can be serviced and repaired independently of each other.

Yes, the bundle contains separate, detailed instructions for the nesting box and the feeding station. Both instructions are available in 4 languages and guide you step by step through the setup and use of the devices. Here you can also download the instructions for the bird feeder and the instructions for the bird nesting box with just one click.

It is recommended that the nesting box is placed in a quiet and sheltered corner of your garden, while the feeding station should be placed in a highly visible location. The instructions contain specific advice on optimal placement to achieve the best result for bird watching.

The bundle includes a nesting box and a feeding house, two 64GB memory cards and two 5m charging cables. You also receive two removable panels for the nesting box to make cleaning easier. If you have chosen the version with solar panels, these are of course also included in the scope of delivery.

Absolutely! If the camera is used sparingly, the battery can usually also be used in the darker seasons thanks to the solar panel. If there is not enough sunlight, you can easily charge the devices even in the dark winter months thanks to the 5m charging cable supplied. You also have the option of using a battery as an energy source to ensure functionality regardless of the weather.

Check the connection between the camera and solar panel.

Check the indicator light of the solar panel.

In autumn and winter, it is recommended to fully charge the solar panel with the supplied USB cable before use.
The solar panel has been designed so that the batteries in the solar panel must first be charged and then, when a certain amount of energy is stored, it is released to charge the camera. So that the solar panel works well even without sunlight.

If the problem persists, please contact our customer service.

The solar panel has an indicator light:

• Red light: Solar panel batteries are charging.
• Green light: Batteries are fully charged and can supply the camera with power.

If problems occur, it often helps to reset the bird feeder camera. We describe how to do this in the operating instructions. We have also prepared a video for you that shows the process of resetting the camera.

Our camera requires a 2.4 GHz WLAN network for setup and operation. Direct use exclusively via mobile data is therefore not possible.

In principle, the camera can also be connected via a smartphone hotspot. However, two devices are required for this:

• a smartphone that provides the hotspot (WLAN)
• a second smartphone or tablet to use the Birdlover app to set up and use the camera.

Unfortunately, the connection does not currently work with just one smartphone (hotspot and app at the same time).

If no Wi-Fi is available at your location, a mobile Wi-Fi router with a SIM card (LTE router) can be used as an alternative. This creates a permanent Wi-Fi network to which the camera can connect.

Both products can only be linked to one user account at a time. If you want to link the devices to a new account, you must first reset it to remove the existing link.

However, you can share both devices with other users by adding their accounts to your family group in the app.

It is important that the person you want to share has downloaded the "Bird Lover" app.

There are three ways to share the devices with others:

1. click on the "Share" icon on the home page ( My Home ), This allows you to send the invitation via a link.

2. set up a home in Family Management and then add the member. Again, you can send the invitation via a link.

3. give your account name and password to others, they can log in with the same account.

We have prepared a video that explains the process visually. You can find it here in German and here in English.